Instructions
A detailed description of the issue is mandatory, but providing the correct supporting workstation logs for the reported issue is essential for troubleshooting.
Please open File Explorer window and start typing into address field ‘%temp%’. Now push the Enter button and search in opened catalog all files which look like this – ‘ContactCenter_CDT_YYYYMM… .log’ (please click on the picture). If the name is totally the same, choose the newest files for sending.
For sending log files it is better to compress files as archive file ‘….zip’.