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When CDT client is started, “virtual phone initialized” message does not disappear

Cause

CDT starts using cache files from older configuration.

Resolution

  • Clear IE browser cache and delete manually all files under “Temporary Internet files” folder. To clear IE cache, open Internet Explorer and use hotkey combination “Ctrl + Shift + Delete”. Check options “Temporary Internet Files” and “Cookies”, and click to “Delete”.
  • If this does not work, then write to our Support team. (support@prominion.eu)

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